NANJING, China, Nov. 10, 2017 -- Suning Commerce Group, a Fortune Global 500 company owned by Suning Holdings Group ("Suning" or "the Group"), a commercial giant in China, has announced to open four new unmanned automated stores in China, close to the country's largest annual shopping spree, the "11/11 Shopping Festival".
A customer walks through the self-service check-out area at the Suning unmanned store
After rolling out the first self-service store "Suning Sports Biu" in Nanjing in August, Suning launched its second cashier-less store in Shanghai earlier this week. Also, three more stores will be opened soon in Beijing, Chongqingand Xuzhou. With richer product categories, the new stores will not only sell sports products and souvenir items of well-known football clubs, such as F.C. Internazionale Milano, consumers could also find gadgets, personal electronics, food and FMCG goods to fulfill more unique purchasing demands.
The souvenirs of F.C. Internazionale Milano, a world-class football club owned by Suning, are highlighted in the store
"The 'Biu' store is the latest innovation of Suning's 'Smart Retail'," said Zhang Jindong, Chairman of Suning Holdings Group. "Suning has more than 1,500 brick-and-mortar stores which have been upgraded to big data-driven smart stores years ago. With extensive offline experience and advantages in O2O retail, Suning's unmanned store model has undergone the concept and trial stages, and is now ready to scale up. These stores are launched for business, and are reproducible, cost-wise and technology-wise. As today's tech-savvy consumers expect different shopping experience, we see more opportunities in the industry and Suning is dedicated to create best services for our customers," convinced Zhang.
Powered by facial recognition technology, Radio Frequency Identification (RFID), big data analysis and its owned online financial services, Suning's unmanned stores offer a frictionless shopping and a paying process quicker than other similar stores to optimize the user experience. Highlights include:
Facial recognition - After linking a bank card and going through the facial recognition on Suning Finance app, customers will be able to enter the store simply by letting the camera scan their faces at the entrance.
Effortless shopping experience - To check out, shoppers only need to carry their goods along the payment pathway. The system will automatically recognize the shoppers and their items with the facial recognition and RFID technology – making the entire check-out process shorter than 15 seconds.